PHP Restaurant classified Ads Listings Script provides 01 year free support to all clients with initial purchase. Yes, your subscription includes complimentary support via our online ticketing system for the duration of your subscription. Our support team will assist with general and technical questions as well as any technical errors you encounter. We do not provide customization services, but let us know if you have questions and we’ll be happy to make recommendations.

New We now offer paid premium support which includes many advantages over normal support.

 
MANUAL
  • Installation Guide
  • Complete Documentation on software use & customization
  • Updated regularly
SUPPORT FORUMS
  • Join the community of Eicra Script Support Forum!
  • Take part in helpful discussions.
  • Marketing and business tips.
HELP DESK
  • Submit a ticket and receive professional assistance.
  • Track ticket responses and dialogue.
  • View articles, troubleshooters, news & more!
CONTACT US
  • Contact us via our contact form for a response via email.
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What types of issues are covered with support?
Our support team will assist with general and technical questions as well as any technical errors you encounter. We do not provide customization services, but let us know if you have questions and we’ll be happy to make recommendations.

 

How quickly can I expect a reply?
Response times vary based on ticket volume but we do our best to respond to all tickets within several hours during business hours, or the next business day if submitted during off hours.

 

Do you offer phone support?
Our support is only offered through a ticket based system at this time. We've found this method to be the most efficient means to assist customers since it allows issues to be easily tracked and relevant information to be indexed.

 

How do I recover my account?
If you've forgotten the password to your account, you should start by using the "Forgot Password" feature. This will email a reset link to the email address associated with your account. If you can no longer access the registered email address, you can contact support and provide either your recurly reciept ID or the last four digits of the card used on the account.